Delivery Issue Philippines

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-11-22 01:20 UTC
Incident End Time: 2023-11-24 14:19 UTC

Posted Nov 24, 2023 - 15:18 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Nov 24, 2023 - 04:22 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Nov 23, 2023 - 02:11 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Nov 22, 2023 - 17:48 UTC

Update

We are continuing to investigate this issue.

Posted Nov 22, 2023 - 12:06 UTC

Update

We are continuing to investigate this issue.

Posted Nov 22, 2023 - 09:04 UTC

Investigating

We are currently observing delivery issues towards Philippines.

Incident Start Time: 2023-11-22 01:20 UTC

Impact: Clients may be experiencing delays and non-delivery to and from Philippines.

The issue is currently under investigation and we will update you as soon as we have more information available.

Posted Nov 22, 2023 - 07:05 UTC

This incident affected: External Connectivity (SMS - APAC).