We no longer observe delay in delivery towards Zimbabwe. Traffic has been resumed back to normal.
Incident Start Date & Time (GMT) : 3 September 2022 12:45 Hrs. Incident End Date & Time (GMT) : 5 September 2022 00:30 Hrs.
Posted Sep 05, 2022 - 01:12 UTC
Update
Dear Customers,
Our NOC team is constantly working with support team to resolve the issue.
NOC team will update with further improvements.
Posted Sep 04, 2022 - 13:21 UTC
Update
Dear Customers,
Our NOC team is constantly working with support team to resolve the issue.
NOC team will update with further improvements.
Posted Sep 04, 2022 - 06:33 UTC
Update
Dear Customers,
Our NOC team is constantly working with support team to resolve the issue.
NOC team will update with further improvements.
Posted Sep 04, 2022 - 03:01 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery of DLR towards multiple operators in Zimbabwe. • Some of our customers may observe potential delay in delivery of DLR traffic towards multiple operators in Zimbabwe. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: No Impact Mobile Originated (MO) Traffic: No Impact DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 3 September 2022 12:45 Hrs.