Sinch Service Notifiaction - Network disturbance

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you retroactively about a network disturbance at our EU1 site. Sinch redirected outbound traffic towards affected suppliers/carriers during this time to minimize traffic impact. The issue has been rectified and a fix has been implemented. We are again seeing normal activity on our EU1 Site.

Type: Network Disturbance - EU1 Site
Start Time: 2020-12-31 04:30 UTC
End Time: 2020-12-31 05:10 UTC

Affected site: EU1
SMPP FQDN: smpp-eu1.clxcommunications.com (34.248.94.53)
HTTP FQDN: http-eu1.clxcommunications.com (34.248.94.53)
ENUM FQDN: enum-eu1.clxcommunications.com (34.249.253.255)

Impact: Clients may have experienced delays in MO/MT/DR while sending or receiving traffic from our EU1 site.


In case you need further information, please contact technical support at support@sinch.com.

Sincerely,
Sinch
Posted Dec 31, 2020 - 03:30 UTC