Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-16 02:01 UTC.
Incident End Time: 2023-12-16 11:55 UTC.

Posted Dec 16, 2023 - 13:07 UTC

Update

We are continuing to investigate this issue.

Posted Dec 16, 2023 - 08:07 UTC

Update

We are continuing to investigate this issue.

Posted Dec 16, 2023 - 04:08 UTC

Investigating

We are currently observing delivery issues towards Globe Telecom Philippines.

Incident Start Time: 2023-12-16 02:01 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.

Posted Dec 16, 2023 - 02:43 UTC

This incident affected: External Connectivity (SMS - APAC).