Delivery Issue Brazil - Brisanet

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-28 14:00 UTC
Incident End Time: 2025-02-28 21:05 UTC
Posted Feb 28, 2025 - 21:21 UTC

Update

We are continuing to investigate this issue.
Posted Feb 28, 2025 - 17:01 UTC

Investigating

We are currently observing delivery issues in Brazil - Brisanet.

Incident Start Time: 2025-02-28 14:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 28, 2025 - 15:31 UTC
This incident affected: External Connectivity (SMS - LATAM).