Delivery Issue Brazil

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-08-13 23:16 UTC
Incident End Time: 2022-08-14 10:07 UTC
Posted Aug 17, 2022 - 05:05 UTC

Investigating

Dear client,

We are writing to inform you that we are observing delivery issues towards several networks in Brazil.

Incident Start Time: 2022-08-13 23:16 UTC

Impact: Clients may observe delayed or failed MT/MO/DR towards Brazil

We appreciate your patience while this is being investigated.

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Aug 14, 2022 - 00:32 UTC
This incident affected: External Connectivity (SMS - LATAM).