Scheduled Maintenance - Voice in region: us-east-1, sa-east-1, eu-central-1
Scheduled Maintenance Report for Sinch
The scheduled maintenance has been completed.
Posted Sep 06, 2023 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2023 - 07:30 UTC
Dear customer,

We would like to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing emergency maintenance.

Description of change:
Update of production service that is responsible for fetching external media files.

Estimated impact:
10 sec interruption of fetching of external media in regions us-east-1, sa-east-1, eu-central-1.

Start time: 2023-09-06 07:30 UTC
End time: 2023-09-06 08:00 UTC

We appreciate your patience and apologize for any inconvenience experienced during this maintenance.

If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
In case you need further information, please contact technical support at
Posted Sep 05, 2023 - 16:32 UTC
This scheduled maintenance affected: Voice (Data Calling, Phone Calling (PSTN), SIP Trunk).