All the queues for MM7 has cleared and the traffic has resumed back to normal. We will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 28 October 2021 18:30 Hrs. Incident End Date & Time (GMT) : 28 October 2021 23:10 Hrs.
The queues built within our platform are due to high traffic and reducing gradually. We will update on further progress.
Posted Oct 28, 2021 - 20:48 UTC
Investigating
Ticket Number :: MNOC-34364 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 28 October 2021 18:30 Hrs.