Delivery Issue Pakistan - Telenor

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-04-01 22:03 UTC.

Incident End Time: 2024-04-04 11:45 UTC.

Posted Apr 04, 2024 - 22:01 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 04, 2024 - 09:15 UTC

Update

We are continuing to investigate this issue.

Posted Apr 04, 2024 - 00:01 UTC

Investigating

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 03, 2024 - 19:05 UTC

Identified

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Posted Apr 03, 2024 - 14:04 UTC

Investigating

We are currently observing delivery issues towards Pakistan - Telenor.

Incident Start Time: 2024-04-01 22:03 UTC

We will update as soon as we have more information.

Posted Apr 03, 2024 - 11:19 UTC

This incident affected: External Connectivity (SMS - APAC).