Delivery Issue Panama - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-05-07 21:58 UTC
Incident End Time: 2025-05-08 04:33 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Posted May 08, 2025 - 05:12 UTC

Update

We are continuing to investigate this case.

Posted May 08, 2025 - 03:05 UTC

Update

We are continuing to investigate this case.

Posted May 08, 2025 - 00:08 UTC

Investigating

We are currently observing delivery issues in Panama - Tigo.

Incident Start Time: 2025-05-07 21:58 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 07, 2025 - 22:31 UTC

This incident affected: External Connectivity (SMS - LATAM).