DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-48934

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Jul 01, 2023 - 09:07 UTC

Investigating

Description:
Ticket Number :: MNOC-48934
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 01 July 2023 00:45 GMT

If you have any questions or concerns, please email essupport.digitalinterconnect@sinch.com.

Posted Jul 01, 2023 - 01:23 UTC

This incident affected: Sinch DI Services (SMS 365 Operator US).