The issue has been identified and its due to high traffic. The queues have cleared at the moment. This incident is resolved.
Incident Start Date & Time (GMT) : 23 February 2022 17:00 Hrs Incident End Date & Time (GMT) : 24 February 2022 05:00 Hrs
Posted Feb 24, 2022 - 05:24 UTC
Update
MM7 queues on our platform are due to high traffic. The queues are gradually decreasing. we will update on further improvements.
Posted Feb 24, 2022 - 01:09 UTC
Update
MM7 queues on our platform are due to high traffic. The queues are gradually decreasing. we will update on further improvements.
Posted Feb 23, 2022 - 23:33 UTC
Identified
The issue has been identified and its due to high traffic. The queues are reducing gradually at the moment, we will update on further progress.
Posted Feb 23, 2022 - 19:48 UTC
Investigating
Ticket Number :: MNOC-37737 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 23 February 2022 17:00 Hrs.