WhatsApp template creation

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Feb 12, 2025 - 12:01 UTC

A fix has been implemented and we are monitoring the results.

Posted Feb 11, 2025 - 14:34 UTC

The issue has been identified and a fix is being implemented.

Posted Feb 11, 2025 - 14:07 UTC

There is an issue with media upload preventing WhatsApp template creation.

Posted Feb 11, 2025 - 13:51 UTC

This incident affected: Campaigns (Campaigns (France 🇫🇷), Campaigns (Europe 🇪🇺), Campaigns (North America 🇺🇸 / 🇨🇦)).