EU1 Site Degradation

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-07 01:54 UTC
Incident End Time: 2026-03-07 09:47 UTC
Posted Mar 07, 2026 - 10:34 UTC

Update

We are continuing to investigate this issue.
Posted Mar 07, 2026 - 06:56 UTC

Update

We are continuing to investigate this issue.
Posted Mar 07, 2026 - 04:06 UTC

Investigating

We are currently experiencing a degradation on our EU1 site.

Incident Start Time: 2026-03-07 01:54 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 07, 2026 - 02:20 UTC
This incident affected: Messaging APIs (SMPP - EU).