Delivery Issue Canada - Bell Mobility

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2023-04-13 15:30 UTC
Incident end time: 2023-04-14 07:20 UTC
Posted Apr 14, 2023 - 09:11 UTC

Update

We are continuing to investigate this issue.
Posted Apr 14, 2023 - 03:15 UTC

Update

We are continuing to investigate this issue.
Posted Apr 14, 2023 - 00:01 UTC

Investigating

We are currently observing delivery issues towards Canada - Bell Mobility.

Impact: Delayed MT/MOs, Missing/Late delivery receipts
Posted Apr 13, 2023 - 22:59 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).