Our partner has informed us that issue has been fixed at their end. Support teams verified the same and found the issue to be resolved. Support teams will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 27th June 2021, 15:00 Incident End Date & Time (GMT) : 28th June 2021, 07:50
We are following up with our partner regarding this incident. Monitoring NOC will provide an update once we have any response
Posted Jun 28, 2021 - 06:33 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 27, 2021 - 18:55 UTC
Update
We are continuing to investigate this issue.
Posted Jun 27, 2021 - 16:27 UTC
Investigating
Ticket Number ::NA Services:: DI SMS 365
Description :: Currently, A partner experiencing delay in delivery of MT and DLR traffic towards multiple destinations The most affected conutries/networks are:
Iran Somalia Oman Russian Federation Sudan Benin South Africa Zimbabwe Kenya
Do note other countries are impacted as well but those mentioned above have the highest impact Few customers may observe a potential delay in delivery for MT and DLR traffic
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in Delivery Mobile Originated (MO) Traffic: NA DR Notification : Potential Delay in Delivery Message Manager: : Not Applicable Extranet : Not Impacted
Incident Start Date & Time (GMT) :27th June 2021, 15:00