Delivery Issue - Telefonica Mexico

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-06 17:01 UTC
Incident End Time: 2023-04-07 04:04 UTC
Posted Apr 07, 2023 - 04:29 UTC

Investigating

We are still observing delivery issues towards Telefonica Mexico.
Posted Apr 06, 2023 - 22:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 06, 2023 - 19:46 UTC

Investigating

We are currently observing delivery issues towards Telefonica Mexico.

Incident Start Time: 2023-04-06 17:01 UTC

We will update as soon as we have more information.
Posted Apr 06, 2023 - 18:50 UTC
This incident affected: External Connectivity (SMS - LATAM).