DI MMX 365 | Operator Services | Traffic migration | PCR Number # PCRSDI-10359
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Mar 29, 2023 - 01:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2023 - 21:00 UTC
Scheduled
Services :: DI MMX 365
PCR Number :: PCRSDI-10359

Start Date and Time (GMT):: 28 March 2023 21:00 Hrs.
End Date and Time (GMT):: 29 March 2023 01:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification: Potential Delay in delivery
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted

Description:
As a part of our ongoing initiative to scale up our international MMS infrastructure to handle more volume and optimise MMS message handling, we’ve taken a number of measures to enhance the MMS infrastructure.

This optimization requires us to migrate MMS customers and peers from the current MMS infrastructure into a new MMS environment. Customers and peers should experience downtime for the international MMS service and intermittent connectivity throughout the maintenance window.

We do not anticipate customers or peers making any changes during the maintenance window. We will do all the possible verifications after migrating traffic onto the new MMS infrastructure. But we also urge customers and peers to verify the service and report us if there are any issues after we notify you of the completion of the maintenance.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Mar 23, 2023 - 14:00 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW).