SMS 365 | Enterprise Messaging | TLS certificate renewal | Ref Number# NA

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Jun 11, 2022 - 20:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 11, 2022 - 18:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted May 25, 2022 - 11:07 UTC

Scheduled

Services :: SMS 365
Ref Number :: NA

Start Date and Time(GMT): 11 June 2022 18:00
End Date and Time(GMT): 11 June 2022 20:00

Description:

The TLS certificates issued to the “sapmobileservices.com” and “sapdigitalinterconnect.com” domains, used for the following services hosted in our FR1 Data Center, will be renewed on the 11-June-22 at 18:00 GMT.

1. smpps-eu2.sapdigitalinterconnect.com
2. smpps-pp.sapmobileservices.com

Customers who use these services are advised to download and import the new TLS certificates into their certificate stores, as per the instructions below to prevent any traffic disruption.

1. The renewed TLS certificate for the “sapmobileservices.com” domain, can be downloaded from the below link.
https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/9218

2. The renewed TLS certificate for the “sapdigitalinterconnect.com” domain, can be downloaded from the below link.
https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/9219

3. The downloaded TLS certificate must be added to your certificate store before the 11th of June 2022, 18:00 GMT.

4. Do not remove the existing certificate for the “sapdigitalinterconnect.com” or the “sapmobileservices.com” domain until we have notified you that we have deployed the new certificates.

Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Jun 11, 2022 - 18:00 UTC