Delivery Issue Kenya - Safaricom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-04 17:54 UTC
Incident End Time: 2023-12-04 20:42 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Posted Dec 05, 2023 - 00:04 UTC

Update

We are continuing to investigate this issue.

Posted Dec 04, 2023 - 20:18 UTC

Investigating

We are currently observing delivery issues towards Kenya - Safaricom.

Incident Start Time: 2023-12-04 17:54 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Posted Dec 04, 2023 - 18:27 UTC

This incident affected: External Connectivity (SMS - EMEA).