This incident is resolved. AT&T DB correction resolved the issue, and we are once again seeing normal performance.
Posted Dec 27, 2019 - 21:37 UTC
Monitoring
The latency is caused by an internal technical issue on AT&T infrastructure. AT&T has reported a peer DB correction has been implemented.
We can see improved delivery of messages and DLR’s from AT&T (as of around 04:00 UTC) We are continuing to monitor this
Further updates will follow.
Posted Dec 27, 2019 - 12:02 UTC
Update
AT&T continues to work to resolve the issue as quickly as possible.
Posted Dec 26, 2019 - 23:21 UTC
Update
AT&T continues to work to resolve the issue as quickly as possible.
Posted Dec 26, 2019 - 01:21 UTC
Update
AT&T continues to work to resolve the issue as quickly as possible.
Posted Dec 25, 2019 - 02:21 UTC
Update
AT&T continues to work to resolve the issue as quickly as possible.
Posted Dec 25, 2019 - 00:06 UTC
Update
AT&T continues to work to resolve the issue as quickly as possible.
Posted Dec 25, 2019 - 00:05 UTC
Identified
We are writing to inform you that AT&T US experiencing an issue on their platform causing latency. Clients may observe MT and DR delays on Toll-Free number traffic towards AT&T US. The operator is working to resolve the issue as quickly as possible.
Posted Dec 24, 2019 - 23:39 UTC
This incident affected: External Connectivity (SMS - US - Toll Free).