Delivery Issue Colombia - Telefonica

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-19 06:35 UTC
Incident End Time: 2026-03-20 02:00 UTC
Posted Mar 20, 2026 - 03:17 UTC

Update

We are continuing to investigate this issue.
Posted Mar 19, 2026 - 23:00 UTC

Update

We are continuing to investigate this issue.
Posted Mar 19, 2026 - 19:11 UTC

Investigating

We are currently observing delivery issues in Colombia - Telefonica

Incident Start Time: 2026-03-19 06:35 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Mar 19, 2026 - 17:01 UTC
This incident affected: External Connectivity (SMS - LATAM).