Delivery Issue Indonesia - 3

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-08-15 17:36 UTC
Incident End Time: 2024-08-20 03:10 UTC

Posted Aug 20, 2024 - 09:22 UTC

Update

We are continuing to investigate this issue.

Posted Aug 19, 2024 - 17:09 UTC

Update

We are continuing to investigate this issue.

Posted Aug 18, 2024 - 16:01 UTC

Update

We are continuing to investigate this issue.

Posted Aug 17, 2024 - 14:20 UTC

Update

We are continuing to investigate this issue.

Posted Aug 16, 2024 - 13:06 UTC

Update

We are continuing to investigate this issue.

Posted Aug 16, 2024 - 04:02 UTC

Update

We are continuing to investigate this issue.

Posted Aug 15, 2024 - 23:00 UTC

Update

We are continuing to investigate this issue.

Posted Aug 15, 2024 - 20:10 UTC

Investigating

We are currently observing delivery issues towards 3 Indonesia.

Incident Start Time: 2024-08-15 17:36 UTC

Impact: Delayed/Failed MT/MOs, Missing/Late delivery receipts

We will update as soon as we have more information.

Posted Aug 15, 2024 - 18:19 UTC

This incident affected: External Connectivity (SMS - APAC).