Delivery Issue Philippines - Smart
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident Start Time: 2024-03-17 13:04 UTC
Incident End Time: 2024-03-17 23:25 UTC
Posted Mar 19, 2024 - 09:20 UTC
Update
We are continuing to investigate this issue.
Posted Mar 18, 2024 - 08:14 UTC
Update
Update - We are continuing to investigate this issue.
Posted Mar 17, 2024 - 23:06 UTC
Update
The issue has been isolated to late/missing DR. MT's are being delivered successfully.

We will update you as soon as we have received further information from the network operator.
Posted Mar 17, 2024 - 18:16 UTC
Update
We are continuing to investigate this issue.
Posted Mar 17, 2024 - 15:07 UTC
Investigating
We are currently observing delivery issues towards Philippines - Smart.

Incident Start Time: 2024-03-17 13:04 UTC

Impact: Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 17, 2024 - 13:42 UTC
This incident affected: Connectivity by region (SMS - APAC).
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