Sinch Operator Notification - Toll Free Number provider
Incident Report for Sinch
Dear client,

We are writing to inform that our Toll-Free number provider has resolved the issue on their end.
We will therefore proceed to mark this incident as resolved.

Incident Start Time: 2021-10-11 16:40 UTC
Incident End time: 2021-10-11 17:24 UTC

On behalf of our Toll free Number Provider, we appreciate your patience and apologies for any inconvenience caused by this.

Please contact should you require further information or assistance.
Posted Oct 11, 2021 - 18:36 UTC
Dear Client,

We are writing to inform you that one of our Toll-Free number provider is currently experiencing delivery issues towards US.

Impact: Clients may experience delayed MT/MO traffic and delayed DLRs towards the US for SMS and MMS traffic.

Incident start time: 2021-10-11 16:40 UTC 

We appreciate your patience and apologize for any inconvenience experienced while we are working with the provider to resolve this issue.

Please contact should you require further information or assistance
Posted Oct 11, 2021 - 17:23 UTC
This incident affected: Connectivity by region (SMS - US - Toll Free, MMS - US - Toll Free).