DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT and DLR traffic towards Etisalat Misr Egypt

Incident Report for Sinch

Resolved

Ticket Number :: NA
Services:: DI SMS 365

Description ::
We do not observe any delay in message delivery towards Etisalat Misr Egypt. Issue is resolved.

Incident Start Date & Time (GMT) : 4 April 2022 03:30 Hrs.
Incident End Date & Time (GMT) : 4 April 2022 12:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Apr 04, 2022 - 12:55 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards Etisalat Misr Egypt.
• Some of our customers may observe potential delay in delivery of MT and DLR traffic towards Etisalat Misr Egypt.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Not impacted
DR Notification : Potential delay in delivery
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 4 April 2022 03:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Apr 04, 2022 - 04:36 UTC