Support@sinch.com Issues

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident End Time: 2023-03-01 20:40 UTC.

Posted Mar 02, 2023 - 02:10 UTC

Monitoring

The issue was resolved at 2023-01-04 20:40 UTC.

We will continue to monitor the performance of the automated and mail replies.

Posted Mar 01, 2023 - 21:53 UTC

Update

We are continuing to investigate this issue.

Posted Mar 01, 2023 - 15:15 UTC

Investigating

We are currently experiencing an issue with automated and mail replies not being sent out when sending tickets to support@sinch.com.

Tickets will not be lost during this incident, but you may receive delayed responses.
Our engineers are working on resolving the issue.

As an alternative in the meantime, please raise all tickets via our ticketing portal at tickets.sinch.com where you also can view updates on tickets submitted to support@sinch.com

Posted Mar 01, 2023 - 13:38 UTC

This incident affected: Dashboard.sinch.com (Customer Support).