• All queues have been cleared and traffic is resumed back to normal. • Support teams will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 26 Nov 2021 16:15 Hrs. Incident End Date & Time (GMT) : 27 Nov 2021 08:00 Hrs.
Posted Nov 27, 2021 - 08:00 UTC
Identified
The issue has been identified and its due to high traffic. queues are reducing gradually, we will update on further progress.
Posted Nov 27, 2021 - 02:01 UTC
Investigating
Ticket Number :: MNOC-35194 Services:: DI SMS 365
Description ::
Currently, we are observing queues built up for DR traffic within our platform. Few customers may observe a potential delay in delivery of DLR traffic from SDI . We are working at high priority to resolve the issue, and will update on any further improvements
Impact ::
Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Potential delay in delivery Report Manager Access : Not impacted Report Manager Statistics : Not impacted
Incident Start Date & Time (GMT) : 26 Nov 2021 16:15 Hrs.