Delivery Issue Singapore - Singtel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-01-22 02:00 UTC
Incident End Time: 2023-01-23 08:25 UTC.

Posted Jan 23, 2023 - 12:03 UTC

Monitoring

We are observing stable traffic since 2023-01-23 00:10 UTC, and will monitor for any further discrepancies.

Posted Jan 23, 2023 - 00:26 UTC

Update

We are continuing to investigate this issue.

Posted Jan 22, 2023 - 06:19 UTC

Investigating

We are currently observing delivery issues towards Singapore - Singtel.

Incident Start time: 2023-01-22 02:00 UTC.

Impact: Delayed MT/MO, as well as missing/delayed delivery receipts.

We will update you as soon as we have more information.

Posted Jan 22, 2023 - 03:46 UTC

This incident affected: External Connectivity (SMS - APAC).