Customer Portal - Customer Support - Emergency maintenance

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Oct 14, 2023 - 16:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 14, 2023 - 08:01 UTC

Scheduled

We have an emergency maintenance related to our ticketing system tickets.sinch.com / support@sinch.com.
Maintenance window: 2023-10-14 08:00 UTC to 16:00 UTC
Impact: The back-end ticket system will be offline, and clients may experience the ticket instance unreachable via portal during the maintenance window time.
Affected endpoint: tickets.sinch.com / support@sinch.com
Tickets logged via support@sinch.com will be read and worked on as normal, but ticket creation might be delayed.
We recommend customers that have high priority issues to place a call via the numbers available on https://www.sinch.com/contact-us/

Posted Oct 11, 2023 - 13:50 UTC

This scheduled maintenance affected: Dashboard.sinch.com (Customer Support).