All queues have been cleared and traffic is resumed back to normal. We will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 10 June 2022 16:10 Hrs. Incident Start Date & Time (GMT) : 11 June 2022 00:30 Hrs. If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Jun 11, 2022 - 00:32 UTC
Investigating
Ticket Number :: MNOC-40426 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 10 June 2022 16:10 Hrs.