Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-14 07:35 UTC
Incident End Time: 2023-12-14 12:53 UTC
Posted Dec 14, 2023 - 13:11 UTC

Update

We are continuing to investigate this issue.
Posted Dec 14, 2023 - 10:09 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2023-12-14 07:35 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Dec 14, 2023 - 08:16 UTC
This incident affected: External Connectivity (SMS - LATAM).