We are able to observe normalized delivery patterns and our tests confirm that the route is once again healthy. Therefore we will proceed to close this incident.
Incident start time: 2021-09-01 21:43 UTC Incident end time: 2021-09-01 22:35 UTC
Thank you for your patience while we were working with the operator to get this resolved. Please contact support@sinch.com should you require further information or assistance.
Posted Sep 01, 2021 - 23:30 UTC
Investigating
Dear Client,
We are writing to inform you that we are observing delivery issues towards Ooredoo Kuwait.
Impact: Clients may observe delayed or failed MT's and DR's towards Ooredoo Kuwait.
Incident start time: 2021-09-01 21:43 UTC
We appreciate your patience and apologize for any inconvenience experienced while we are working with the operator to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.
Posted Sep 01, 2021 - 22:12 UTC
This incident affected: Connectivity by region (SMS - EMEA).