• Support teams verified and found that issue to be resolved. • Support teams will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: Not Impacted Extranet : Not Impacted
• We are still following up with our partner regarding this incident. • Monitoring NOC will provide an update once we have any response.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Potential Delay in Delivery Message Manager: Not Impacted Extranet : Not Impacted
UPDATE 30/06/2021 13:50 Hrs. GMT • We are still following up with our partner regarding this incident. • Monitoring NOC will provide an update once we have any response
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Potential Delay in Delivery Message Manager: Not Impacted Extranet : Not Impacted
Description :: • Sinch DI Monitoring NOC is currently observing delivery degradation towards multiple operators in India. • Our customers may observe potential delay in delivery of traffic towards India. • Sinch Support team is currently working on high priority to resolve this issue. • Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Potential Delay in Delivery Message Manager: Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 30-Jun-2021 11:20 Hrs.