Service degradation - Numbers provisioning on customer dashboard

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that we are now observing stable performance for the Numbers provisioning on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-10-10 16:30 UTC
Incident end time: 2023-10-10 18:09 UTC

We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Oct 10, 2023 - 18:35 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently facing a service degradation for any Numbers provisioning on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-10-10 16:30 UTC
Incident end time: TBA
Impact: Customers may not be able to provision their numbers on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 10, 2023 - 17:57 UTC
This incident affected: Dashboard.sinch.com (Numbers Administration).