DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards AT&T Mobility in United States

Incident Report for Sinch

Resolved

Connectivity issue for AT&T Mobility in United States is resolved and traffic is processing normally.
We will continue to monitor.

Impact ::
Mobile Terminating (MT) Traffic: Not impacted
Mobile Originated (MO) Traffic: Not impacted
DR Notification : Not impacted
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 20 December 2021 04:30 Hrs.
Incident Start Date & Time (GMT) : 20 December 2021 05:15 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Dec 20, 2021 - 05:40 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing connectivity issue for AT&T Mobility in United States.
• Some of our customers may observe potential delay in delivery of traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Queue at carrier end
DR Notification : Queue at carrier end
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 20 December 2021 04:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Dec 20, 2021 - 04:44 UTC