MM7 queues have been successfully processed and the issue has been resolved.
Incident Start Date & Time (GMT) : 13 May 2022 17:00 Hrs. Incident End Date & Time (GMT) : 14 May 2022 05:45 Hrs.
Posted May 14, 2022 - 05:47 UTC
Update
MM7 Queues are decreasing gradually.
NOC team is continuously monitoring the queues and will update with further improvements.
Posted May 14, 2022 - 05:32 UTC
Update
MM7 Queues are decreasing gradually.
NOC team is continuously monitoring the queues and will update with further improvements.
Posted May 14, 2022 - 03:26 UTC
Update
MM7 Queues are decreasing gradually.
NOC team is continuously monitoring the queues and will update with further improvements.
Posted May 14, 2022 - 01:44 UTC
Investigating
Ticket Number :: MNOC-39809 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 13 May 2022 17:00 Hrs.