Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-03 10:54 UTC
Incident End Time: 2024-10-03 21:15 UTC
Posted Oct 03, 2024 - 23:22 UTC

Update

We are continuing to investigate this issue.
Posted Oct 03, 2024 - 16:02 UTC

Update

We are continuing to investigate this issue.
Posted Oct 03, 2024 - 13:03 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2024-10-03 10:54 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 03, 2024 - 12:14 UTC
This incident affected: External Connectivity (SMS - LATAM).