Delivery Issue - Canada - ISP Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-19 09:39 UTC
Incident End Time: 2026-05-19 10:44 UTC

Posted May 19, 2026 - 11:13 UTC

Investigating

We are currently observing delivery issues towards Canada - ISP Telecom

Incident Start Time: 2026-05-19 09:39 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 19, 2026 - 10:05 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode).