Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-01-13 10:13 UTC
Incident End Time: 2024-01-13 18:14 UTC

Posted Jan 13, 2024 - 18:44 UTC

Identified

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Posted Jan 13, 2024 - 15:12 UTC

Investigating

We are currently observing delivery issues towards Mexico - AT&T

Incident Start Time: 2024-01-13 10:13 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jan 13, 2024 - 12:37 UTC

This incident affected: External Connectivity (SMS - LATAM).