Service Degradation - Customer Dashboard MessageSearch and Analytics

Incident Report for Sinch

Resolved

The issue has been resolved.

Start time: 19:15 UTC 2022-12-08
End time: 23:10 UTC 2022-12-08

We apologize for any inconvenience, if you require further assistance please contact support@sinch.com.

Posted Dec 09, 2022 - 00:03 UTC

Investigating

We are currently facing a service degradation for Analytics on the customer dashboard, dashboard.sinch.com.

Impact: Traffic may not be visible on the dashboard Message Search and Analytics.

Our engineers are working to restore service as soon as possible.

Posted Dec 08, 2022 - 19:14 UTC

This incident affected: Dashboard.sinch.com (Analytics).