DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of DLR traffic towards multiple operators in India

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted May 24, 2022 - 09:06 UTC

Update

Support team is continuing to investigate and currently working on high priority to resolve this issue.

Monitoring NOC will continue to follow-up and update you on the progress made.

Posted May 24, 2022 - 02:23 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery reports towards multiple operators in India.
• Some of our customers may observe potential delay of DLR traffic.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: No Impact.
Mobile Originated (MO) Traffic: No Impact.
DR Notification : Potential delay in delivery.
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 23 May 2022 19:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted May 23, 2022 - 20:18 UTC