Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-06-09 20:12 UTC
Incident End Time: 2026-06-09 23:18 UTC
Posted Jun 10, 2026 - 00:03 UTC

Update

We are continuing to investigate this issue.
Posted Jun 09, 2026 - 23:02 UTC

Investigating

We are currently observing delivery issues in Delivery Issue Colombia - Claro

Incident Start Time: 2026-06-09 20:12 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Jun 09, 2026 - 21:23 UTC
This incident affected: External Connectivity (SMS - LATAM).