This incident has been resolved and the traffic is processing normally. We will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 15 October 2021 16:00 Hrs. Incident End Date & Time (GMT) : 15 October 2021 19:15 Hrs.
Description :: Currently, we are observing queues related to MO, MT and DLR traffic within our platform Some of our customers may observe a potential delay in delivery for MO, MT and DLR traffic towards Mexico. We are working with our partner regarding this at high priority, and will update on any further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 15 October 2021 16:00 Hrs.