Delivery Issue - GrameenPhone Bangladesh

Incident Report for Sinch

Resolved

Dear client,

We are writing to inform you that we are continuing to see a stable and expected performance for the towards GrameenPhone network in Bangladesh.

We consider this incident resolved.

Incident Start Time: 2021-12-11 16:32 UTC.
Incident End Time: 2021-12-11 17:13 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Dec 11, 2021 - 20:33 UTC

Investigating

Dear client,

We are writing to inform you that we are currently observing intermittent MT delivery issues towards GrameenPhone Bangladesh causing delays in traffic towards the network.

Incident Start Time: 2021-12-11 16:32 UTC.
Incident End Time: TBD

Impact MT: Clients may observe intermittent delivery issues towards GrameenPhone Bangladesh.

We are working with the operator to resolve this issue as soon as possible.
Posted Dec 11, 2021 - 17:19 UTC
This incident affected: External Connectivity (SMS - APAC).