Reach API - Service Degradation

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2020-03-03 16:40 UTC
 Incident restoration time: 2020-03-03 19:00 UTC
 Incident stop time: 2020-03-03 21:05 UTC

Posted Mar 03, 2020 - 21:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 03, 2020 - 17:59 UTC

Investigating

We are currently observing issues with our Reach API.

Impact: Clients may experience delayed emails when submitting to Reach API.
We are working on resolving this issue and will provide further updates as soon as possible.

Posted Mar 03, 2020 - 16:48 UTC