Service degradation - Customer dashboard - Connect

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Dec 19, 2023 - 08:59 UTC

Update

We are continuing to investigate this issue.
Posted Dec 18, 2023 - 15:24 UTC

Update

We are continuing to investigate this issue.
Posted Dec 17, 2023 - 13:03 UTC

Update

We are continuing to investigate this issue.
Posted Dec 16, 2023 - 12:02 UTC

Update

We are continuing to investigate this issue.
Posted Dec 16, 2023 - 03:07 UTC

Update

We are continuing to investigate this issue.
Posted Dec 15, 2023 - 21:09 UTC

Update

We are continuing to investigate this issue.
Posted Dec 15, 2023 - 18:14 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently facing a service degradation for the Connect service on the customer dashboard, dashboard.sinch.com.

Impact: Customers may experience not being able to access the Connect service via the customer dashboard.

We appreciate your patience and apologize for any inconvenience during this period.
Posted Dec 15, 2023 - 17:03 UTC
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