DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt

Incident Report for Sinch

Resolved

Monitoring NOC team checked confirmed that the issue has been resolved, We will monitor further.

Incident Start Date & Time (GMT) : 10-December-2021 15:30 Hrs.
Incident End Date & Time (GMT) : 10-December-2021 19:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Dec 10, 2021 - 20:33 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards Vodafone in Egypt.
• Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic towards Vodafone Egypt in Egypt.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery.
Mobile Originated (MO) Traffic: Potential delay in delivery.
DR Notification : Potential delay in delivery.
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 10-December-2021 15:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Dec 10, 2021 - 18:15 UTC