Incident Start Time: 2020-04-28 13:03 UTC Incident End Time: 2020-04-28 19:25 UTC
Posted Apr 28, 2020 - 20:21 UTC
Monitoring
A Fix has been implemented by the Operator, and we are currently monitoring the situation closely.
Posted Apr 28, 2020 - 18:26 UTC
Update
The operator has identified the issue on their end, and is currently working on resolving this issue.
Posted Apr 28, 2020 - 16:19 UTC
Identified
We are writing to inform you that we are currently observing connectivity issues towards Sprint US, affecting MMS traffic towards Sprint US.
Incident Start Time: 2020-04-28 13:03 UTC
Impact: Clients may observe failed or rejected MMS traffic towards Sprint US.
Thank you for your patience while we are working with the operator to get this resolved. Please contact support@sinch.com should you require further information or assistance.
Posted Apr 28, 2020 - 13:53 UTC
This incident affected: External Connectivity (MMS - US).