Delivery Issue Brazil - Brisanet

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-09-10 12:21 UTC
Incident End Time: 2024-09-10 14:30 UTC
Posted Sep 10, 2024 - 19:04 UTC

Monitoring

Service has been restored and we are monitoring the performance.

Restoration Time: 2024-09-10 14:30 UTC
Posted Sep 10, 2024 - 16:33 UTC

Investigating

We are currently observing delivery issues towards Brazil - Brisanet.

Incident Start Time: 2024-09-10 12:21 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 10, 2024 - 14:02 UTC
This incident affected: External Connectivity (SMS - LATAM).